Squire Technologies Graduate IT Engineer
2016-05-04 14:42:06
2016-06-02 00:00:00
- Dorchester, Dorset
- £23k
- 2nd Jun ’16
- Closed
An exciting opportunity has arisen to join a highly successful, team-orientated and motivated company in a branch of Telecommunications that is modern and flourishing.
Squire Technologies is looking for a person with experience of IP and Linux. Someone who is passionate about technology as well as service delivery to support our business in delivering excellent service levels to our global customer base.
Company:
Established in 2001, Squire Technologies Ltd has experienced rapid, year-on-year growth providing Carrier Grade Telecoms Products and Services to the Telecommunication Industry worldwide with deployments in more than 70 countries.
Squire Technologies is based in the South West of the UK in Dorchester and Poole which offers a great country based lifestyle with good access to outstanding coastline and maritime facilities.
Duties and Responsibilities:
- The primary function of the role will be liaising with customers on the installation and configuration of telecoms solutions.
- Technical support on product or service.
- Solving basic technical problems and investigating escalated issues.
- Review of cases to enable a correct allocation of priorities.
- Deployment of specialised troubleshooting solutions to help ensure the intricacies of a challenging issue is captured. This may include, but is not limited to onsite installations or replacements of various hardware components, software patching, diagnostic testing, and the use of remote control tools used to access the user's machine for the sole purpose of troubleshooting and finding a solution to the problem.
Benefits include:
- Salary for this role is £18-23k, depending on experience
- Excellent career progression
- 20 days holiday - excluding bank holidays (increasing incrementally)
- Pension Scheme
The ideal candidate will have:
- An excellent working knowledge of IP and VPN networks along with Linux experience.
- Knowledge of networking components, operating systems and basic computer hardware components.
- High levels of energy, coupled with an enthusiastic, motivated and positive approach to technology.
- Be pro-active and conscientious and be able to handle the conflicting priorities within a busy customer focused environment.
- Excellent written and verbal communication skills.