Account Manager- SaaS

The Company:

An innovative route planning software-as-a-service (SaaS) firm who entered the market in 2012 and now have over 600 customers worldwide. They help businesses save time, be more cost-efficient and in turn more sustainable using sophisticated cloud-based algorithms.

Their route planning software is used by businesses such as Sofology, Krispy Kreme, Pret, TomTom and Freddie’s Flowers

Due to growth, they have just moved in to brand new serviced offices in central Brighton, close to Brighton Station (with free cake on Wednesdays and free beer on Fridays, bike storage, on-site showers and an honesty café!)

Role:

You will be responsible for developing,  managing, retaining and growing the existing client base across the UK.

• Developing and maintaining the customer relationships 
• Up-sell functionality and upgrade packages 
• Manage and transitions customers onto new agreements
• Technical skills to deliver demos and able to identify customers can improve usage and up sell consultancy services 
• Customer retention and growth

Profile:

• Must be commutable to Brighton or willing to relocate - this is an office based role 
• 2 years in SaaS in customer success or AM or any sales based role