Some recruiters use telephone interviews as a selection tool to eliminate weaker candidates early on in the selection process. If you are applying for a job that involves a lot of negotiating/oral skills, you are likely to encounter telephone interviews. Alternatively, recruiters may also use verbal interviews if you live a far distance from their offices.
You won't go far wrong if you treat a telephone interview much as you would a face-to-face interview. In both cases, the employer is simply trying to gather information from you through a series of questions. They should be treated in an equally professional manner and not be seen as less important or an easier option.
Our advice
- Jot down your answers. These can be referred to during the interview, as long as you manage to make your answers sound natural.
- Have a copy of your CV or a completed application form to hand.
- Don't speak too quickly, use slang, interrupt or talk over the recruiter.
- Try smiling while you are talking. Studies have shown that this has a positive effect on the person who is listening.
- Don't let the interviewer totally lead the conversation.
- Remember the interviewer is only human.
