Travel Money Advisor

If you are passionate about delivering results, enjoy team work, are self-motivated and have a keen eye for attention to detail then this Travel Money Advisor role is the job for you. We deliver gold standard customer service and are industry experts that are passionate about putting our customers at the heart of everything we do

The Travel Money Advisor is the driving force of the business, you will be dealing with your customers face to face, assisting them to buy and sell foreign exchange whilst complying with current financial regulation.

Your Role Responsibilities:
- Sales; building customer relationships, identifying business growth opportunities, buying and selling foreign exchange.
- Compliance; ensure full compliance with all business and legal regulatory requirements.
- Service; assisting customers to meet their needs in a face to face environment whilst building an excellent rapport.

Pay & Benefits of working with us:
- £7.62 per hour + 0.68p location allowance, salary paid monthly
- Free uniform
- Up to 25 Days holiday (pro rata)
- Enhanced bank holiday payments for working
- Flexible benefits including childcare vouchers, health insurance schemes, Life assurance
- Free parking at Supermarket car park
- Discounts and cash back offers with 1000’s of retailers via BUPA Membership discounts
- Option to buy or sell holiday entitlement
- One to one training
- Options to complete NVQ’s at no extra cost (where applicable - only available in England)
- Career development opportunities throughout the Travelex group
- Developing transferrable skills

Knowledge and Skills
- You must have a passion for listening and interacting with your customers
- Ideally have a retail, sales or customer service background (travel money experience is not essential)
- GCSE – maths grade C or above
- Numeracy skills (you will need to pass a numeracy test)
- Be confident to work in isolation with little to no team interaction
- Have drive, determination and resourcefulness to promote products
- Enjoy working to achieve and exceed your targets
- Be flexible, this role requires shift work which works on a rotation basis including weekends (there are various shifts: The earliest start time is 08:30
- Monday – Friday, latest finish time 20:00. Between 08:30 – 18:30 on Saturday, and between 10:00 – 16:30 on Sunday. Opening hours may be reduced in winter months)
- Work Hours per Week: 17.5
- Be able to work in different locations (travel expenses are paid)
- Be able to provide a checkable student/work history, plus clear credit and criminal record checks.