Student IT Support Assistant (Part Time)
2022-09-22 16:33:47
2022-09-29 23:59:59
- Brighton, East Sussex
- £21,400 YEAR
- 29th Sep ’22
- Closed
The Company
The Graduate Recruitment Bureau (GRB) is a market leading, constantly expanding, recruitment consultancy based in Brighton. We have a turnover of over £4 million and specialise in placing graduates into roles across a range of industries. Founded in 1996, we now employ over 60 people in our Brighton HQ and Milton Keynes office.
The Role
We are looking for a graduate or student to join the IT Team initially on a part-time basis (circa.15-20 hours a week) in our friendly Brighton office. The IT team build and maintain our market-leading software which powers the GRB recruitment process, as well as providing vital IT support across the company. You will be assisting the team with a range of tasks such as:
- Triaging internal support tickets
- Setting up new members of staff on IT systems
- Installing and maintaining hardware and software
- Updating documentation and FAQs
- Testing new software products built by the team
About You
This role would suit a student looking to work alongside their studies, whilst gaining valuable insight into the in-house development of new software products. You will need:
- Strong written and verbal communication skills
- A confident and friendly telephone manner
- An interest in IT, software and business processes
- Well organised, with strong attention to detail
- Very comfortable configuring current versions of Windows and working with Microsoft Office 365
- Familiarity with online management tools (e.g., issue tracking systems) is a bonus
- You don't need any IT support experience; we'll teach you what you need to know!
- Commutable distance to our Brighton office as the role will be office based
What We Offer
- Summer and Christmas parties, plus staff entertainment budget
- A friendly approachable team with LOTS of social activity
- Free eye tests, flu jabs, and free EAP helpline and counselling sessions
- 25 days holiday (pro-rata for part time)
- Offices in central Brighton
- Dress-down policy
- Flexible working hours
- The possibility of a permanent full-time role in the future