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Who are we, and where:


Avios Group (AGL) Limited operates the global Avios currency for the British Airways Executive Club, Iberia Plus and Meridiana Club frequent flyer programmes; as well as the Avios Travel Rewards Programme in the UK and South Africa. Millions of members collect Avios in over 220 countries worldwide. Avios is part of International Airlines Group (IAG).

Headquartered in the UK, with call centres in Cheshire (UK) and Johannesburg (South Africa) and a global office network in Madrid, Johannesburg and New York, Avios colleagues come from many backgrounds, with diverse talents, sharing the company's values of Collaboration, Respect, Accountability, Openness and Passion. Avios has career opportunities worldwide for people with a passion for excellent customer service and innovation.

British Airways Executive Club, Iberia Plus and the Avios Travel Rewards Programme members can collect Avios when booking flights with British Airways, Iberia or oneworld® partner airlines, on international hotel chain stays, holidays and car rental and on everyday purchases through partners. Avios can be used for travel rewards including towards flights, hotel accommodation and car hire.

Avios won 'Best Loyalty Programme of the Year - Travel' at the Loyalty Awards 2014. In 2013 Avios was named 'Pan-Europe, Middle East and Africa Loyalty Programme of the Year' and received the top award for 'Customer Insight and Feedback' at the UK Customer Experience Awards.

Avios builds long-standing partnerships, driving customer engagement and loyalty for over 250 global partner brands. These include British Airways, Iberia, Meridiana and oneworld® airline partners, as well as American Express, Tesco, Shell, Lloyds Bank, Avis, Hilton Hotels, JP Morgan Chase, Royal Bank of Canada (RBC), Pick n Pay, ABSA, BP, Lew Geffen Sotheby's International Realty and Jin Jiang Hotels Group.

What we can offer you:

  • Competitive salary of up to £25,000
  • Annual performance-related bonus (up to 22%)
  • BA staff concessions (unlimited standby flights)
  • Other staff travel discounts
  • Discounted train fares
  • Shuttle bus to/from Gatwick Airport
  • 25 days annual leave in addition to public holidays, plus 2 days charity leave