Graduate IT Support Engineer

Are you looking to join an exciting tech company this summer (or sooner)?

This opportunity could be a great next step for you!

The Company:

Join a dynamic and award-winning software company that’s making waves in the tech industry. With offices in the UK and Europe, the company has experienced impressive year-on-year growth. After receiving significant investment, they are excited to welcome graduates into various roles across the business, offering meaningful career development opportunities.

This role will be full-time in the company's London office.

Duties to include:

• First line support for internal technical issues
• Support 800 colleagues globally
• Log and manage calls using the Company’s help desk software
• Build and maintain of a large fleet of laptops using technologies such as MDT
• Follow documented IT procedures to perform tasks such as: Onboarding new joiners, ensuring automation has run correctly and making manual changes to Active Directory, Maintain and support of office IT infrastructure such as conference equipment, Hot-desking equipment and printers
• Perform some manual tasks such as moving IT equipment to new desks

As a graduate IT Support Technician, you will receive structured targets, regular feedback and an annual performance review. You will follow a clearly defined career path that recognises personal development and contribution to the company.

What We’re Looking For:

• A 2:1 equivalent or higher in engineering, mathematics, physics, computer science, or a related field
• A-levels (or equivalent) at ABB minimum, ideally with an B in Mathematics
• Logical, well organised and practical
• Computer literate (e.g. Word, Outlook, Excel) and able to pick up new concepts
• A passion for technology and learning