Graduate Technical Support Analyst
2019-04-05 09:42:39
2019-05-04 23:59:59
- Dublin, Ireland
- £24,000 YEAR
- 4th May ’19
- Closed
The Company
A well-known and fast growing leader in trading and financial software. Their software helps their clients increase profits, improve efficiency, reduce cost, provide superior customer service and gain visibility and control.
The Role
They are looking to hire a graduate to work for them as a Technical Support Analyst in their Irish offices which are based in Dublin. Salary bracket will be 24-28K (Euros).
This role is ideally suited to a graduate from a technical background who is keen to work in a customer focused environment, rather than becoming a Software Engineer. The role will involve elements of working with code but not in a development sense.
You will be working in a busy team environment, resolving customer issues using analytical and coding skills. You will need to be highly motivated, proactive and a keen problem solver!
There is an alternating shift pattern of 8.00-4.30 and 9.30-6.30 in place for this role.
The company offers excellent long term career progression and a superb benefits package.
Requirements
- Extensive experience in a customer-focused role in a service oriented environment.
- A Computer Science degree, or degree with a large element of computing, or equivalent qualification.
- A good knowledge of a structured programming language, JAVA or C++ will be preferred.
- An understanding of databases.