Graduate Customer Relationship Manager
2019-06-18 12:54:09
2021-12-20 23:59:59
- Brighton, East Sussex
- £21,000 YEAR
- 20th Dec ’21
- Closed
A fast-growing property management start-up specialising in short-term lettings; in fact they are the largest in this field already. They specialise in managing the properties of AirBnB 'hosts', providing services such as listing, cleaning, vetting, price optimisation and property maintenance.
Since setting up in London in 2015 they have already secured £10m of investment and have launched in Edinburgh, Dublin, Brighton, Manchester, Oxford, Cambridge, Bristol, Paris, four sites in Australia and have plans to open in Cape Town, Vancouver and Toronto.
Location - Brighton
The role:
We are on the hunt for two really outgoing and warm graduates for this exciting business start-up opportunity.
You will be dealing directly with property owners to ensure their experience is outstanding, from the initial on-boarding right the way through to ongoing account management.
Your time will be divided between time in the office in central Brighton, ensuring your hosts are happy - and out and about, visiting new 'host' homes and ensuring they are on-boarded to the management platform in an efficient and timely manner.
The perks:
- Starting Salary £21,000.
- Amazing career opportunities within your location and also globally.
- 33 days holiday plus your birthday off.
- Enhanced parental leave.
- Some amazing discounts on shopping, gyms and cinema tickets.
- Pawternity, yes if you get a pet, you get a week working from home.
- Stock options, so when they make it big you do too!
Requirements
- Degree equivalent to 2:1 or above (or expected).
- A people person who enjoys developing new working relationships.
- Excellent customer service experience which has led to recognition.
- Able to seek thorough context before coming to a judgement of a situation.
- A doer. Someone who is able to get the job done whatever obstacle presents itself.
- Focused on excellent attention to detail.
- Organised and efficient with their time.
- Excited about using technology to transform an industry.
- Knowledge of Brighton and passionate about the city.