Graduate Application Support Consultant

A global Fintech Software House.

This role will see you occupy a key position offering support and guidance to existing clients who use a range of systems. The position would suit a graduate who wants to gain commercial experience within a technical support environment. It is not essential for you to have prior technical knowledge but you must have excellent problem solving skills and strong communication skills as you will be working with clients on a day to day basis.

You will gain knowledge in:

- Service incident management
- New releases
- Client on-boarding
- QA and testing
- Project delivery cycles
- Applications support and operations in a client facing environment

As they work with clients within the funds and investment industries a knowledge of, and interest in, finance and financial markets is also beneficial.

We are looking for candidates who:

- Are excellent problem solvers
- Have clear and confident communication skills
- Have a strong academic background
- Possess a genuine interest in IT
- Can be flexible in their approach to work to support numerous projects.

This role requires you to work on a split shift pattern; some weeks you will work 7:30am-4:00pm, others will be 9:00am-5:30pm.