CF Fertilisers UK Limited - Customer Account Specialist
2019-06-21 16:20:30
2021-08-10 23:59:59
- Ince, Chester, Cheshire
- £29,000 YEAR
- 10th Aug ’21
- Closed
Company Information
CF Fertilisers UK Ltd is a global leader in fertiliser manufacturer and a major supplier of process chemicals and utilities in the UK. As well as CF being the UK's leading supplier of Nitrogen products to selected industrial markets and applications, it is also committed to British agriculture, making investment in production capacity and Advice & Services fundamental to the company's success.
We look after our people. You'll look after our plant. Together our CF knowledge will grow our business and achieve our clear vision for the future.
What to expect?
The role of a Customer Account Specialist is a great opportunity for a recent graduate looking to further their career within a multinational organisation. The role requires a career driven individual who has excellent communication skills and time management, and for someone with the ability to maintain and add value to well established and long standing partner relationships. CF offer careers, continued learning and development to support future success and have the scope to support career driven people achieve their ambitions.
The role is permanent, full time (working Monday to Friday between the hours of 0800-1600), based at the UK Head Office in Ince near Ellesmere Port, Cheshire. We are flexible in regards to a start date. You will be accountable for:
- Delivery - product delivered on time and in full
- Booking hauliers to ensure agreed delivery time lines are met
- Ad Hoc Analytics and Planning - provide Customer Service Manager with data, as required
- To administer and process orders with current terms and conditions of sale
- To plan and organise the accurate movement of finished products to satisfy the requirements of distributor and farmer customers
- Ensuring orders are entered onto the system correctly and in a timely manner, guaranteeing accurate invoices to customers
- To consistently investigate, check and raise credit applications
What are we looking for?
- Any degree discipline considered
- Customer service experience
- Commercial awareness
- Proven examples meeting and delivering to objectives/targets
- Experience working and delivering to deadlines
- Robust internal/external communication and interpersonal skills
- Persuading/ influencing ability
- Excellent and professional telephone manner
- Able to resolve diverse customer problems logically and effectively
- Diligent with the ability to remain calm and focussed under pressure
- Comfortable working in Excel is essential
Please advise the Recruitment team should you require any reasonable adjustments to take part in the recruitment process, so that we can remove any barriers during the process.
What can we offer you?
- Salary between £25,000-£29,000
- Annual bonus (up to 10% of annual salary)
- Private Medical Insurance
- Private Company Contributed Pension
- Free on-site parking
- A career with exciting progression opportunities