Accomplish - Graduate Client Experience Analyst
- London, London
- £35,000 £35,000
- 19th Aug ’21
Location: London Salary: £35,000 Start Date: ASAP
Who are we?
Accomplish is the market leader in client experience (CX) benchmarking for investment firms for whom, on average, CX has become THE reliable differentiator. We help them measure, compare, and predict the experience they give to their clients. It is unique, revolutionary, and in-demand. We are privileged to serve some of the best-known investment companies in the world.
What will you be doing?
As our analyst, you will work with us to deepen, expand, and digitise the benchmark further, while ensuring we continue to meet our clients' needs. You will analyse data on the experiences our clients have given to their own clients, and articulate and visualise the stories the data tells. You will become a specialist in client experience, investment management, and behavioural analysis.
Your first key project will be to digitise the benchmark further so we can serve more clients more efficiently, we will work together on this and make sure you have all the resources you need. You will keep our online content up to date, e.g. create new blog pages for the content we have written. You will get to participate fully in the way we set the direction of the business: preparing internal analyses, debating options, and drawing conclusions. Learn more about the role here.
What can we offer you?
- £35,000 per annum
- 28 days holiday
- Flexible working hours
- 1 or 2 days in-person : 3 or 4 days remote
- Laptop and mobile phone
- Financial support if you need items for a home office, e.g. desk, chair, wifi etc.
- Encouragement and financial support for relevant training courses
Who are we looking for?
- Degree in data analytics, I.T, Business, Management or other relevant subjects
- Team orientated
- Creative and curious
- Comfortable with data
- Willing to bring ideas
If this sounds like you, click "Apply for this job" now!