Customer Insight Manager
- Hatfield, Hertfordshire
- 22nd Mar ’18
Based just north of London, with over half a million regular customers in the UK alone, this organisation holds customer analytics at the heart of the business. With one of the highest year-on-year growth percentages compared to their competitors, there couldn't be a more exciting time to become a part of this innovative company.
As Manager of the Customer Insight team you will be responsible for mentoring and supporting analysts as well as doing the analysis and recommendations to drive order growth.
Your main focus will be on customer decision making and overall customer experience. You'll need to have a good understanding of current and prospective customer's behaviours as well as responsiveness to marketing activity.
- Original and creative in thinking
- Customer focused
- Commercially aware
- Experience in turning data and analysis into change
- A capable and confident team leader
- Able to communicate clearly to senior stakeholders
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