Part Time Customer Service Agent

  • Salary: £7748/annum + Bonus
  • Location: West Midlands
  • Date posted: 02/06/2012
  • Degree Subject:
  • Degree Grade:
  • UCAS Points:
  • Position Type: Part-Time
  • Job Category: Sales
  • Vacancy Reference: E00624797

Our successful client currently has 7 part time positions available within their customer service team. This role is 20 hours a week, Monday to Friday 5.00pm - 9.00pm. The aim of the role is to promote the features and benefits of the credit card by calling new and existing customers through various dialler campaigns.

Key Responsibilities:
- Handling calls for customers.
- Excellent communication skills.
- Ability to drive sales through service.
- Experience of working towards targets or deadlines.
- Able to resolve issues without further escalation.

The successful candidates for this role will be resilient and motivated, with excellent communication skills. They will be able to work within a team and maintain a high level of attention to detail. They will also preferably have call centre experience and history of working towards targets.
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