Job Title: Graduate Technical Support Engineer

Our client is a corporate group of global dimensions. A leading manufacturer of building materials world-wide, including plasterboards, plasters, insulation materials and external renders, with a turnover of approximately 3 billion euros. With over 100 plants in Europe, Asia, USA and South America, it is through technical innovation and high quality standards that our client leads the development of markets across the globe. Committed to the environment, the company is active in retaining the natural balance across all their operations.

The successful development of the UK business started in 1988 with the construction of their first plasterboard plant in Kent. A second plasterboard plant in Lincolnshire, and a plaster plant in Kent closely followed. To date, in excess of £100 million has been invested in the most advanced manufacturing technology making our client one of the largest suppliers of gypsum-based building materials in the UK.

The company is firmly committed to on-going technology developments and diversification, working closely with the industry to deliver quality, innovative, cost-effective products to their customers. Their systems have been used and installed around the world with proven success. To ensure that this success continues into the future, they are not only working to continually improve the quality of current products and services, but constantly monitoring and evaluating trends for new materials, technologies and systems. In this way they can identify and develop each new opportunity to maintain their leading edge position.

Job Purpose:
To support internal and external customers in relation to their client's systems and product range. To support and participate actively in the development of new products and systems. Reporting to the Technical Services Manager, this role requires daily interaction via telephone with both internal and external customers. This role will give you the opportunity to progress into project managment, marketing or business development within the future.

Day to day duties:
To provide telephone based technical support to internal and external customers in relation to plasterboard and plaster systems. Develop training materials and respond to requests for training in order to further knowledge of products and systems. Conduct research and provide input into matters relating to system development and innovations being made in the industry.

Skills:

- Most importantly the ability to learn and the drive to progress within an international company.
- HND or Degree in a Building, Technical or Engineering related field.
- Computer literate with working knowledge of CAD, preferably Autocad.
- Ability to work well as part of a team or on own initiative.
- Excellent communication skills, both written and verbal.

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