Job Title: Graduate Technical Support Consultant

  • Salary: £25K
  • Location: Berkshire
  • Date posted: 22/11/2016
  • Date expires: 21/12/2016
  • Degree Subject: Geography, Engineering, Maths, Environmental Science or related
  • Degree Grade Equivalent: 2:2
  • UCAS Points: Any
  • Position Type: Full-Time
  • Job Category: Consultancy, Engineering, IT
  • Vacancy Reference: JS18880GTSC01

This niche software house has over 30 years' experience bringing computer aided drainage design solutions within reach of Civil Engineers.

The software is used by water utility companies, civil engineering consultants, contractors and building professionals. Anyone who is involved in the design, analysis and planning of everything including property developments, roads, airports, towns and cities.

This is a unique opportunity to work in a client facing role with a niche environmental technology company.

Upon joining the Engineering Services Team you will be working on a variety of real-life projects from day one. You will provide technical support, be involved with product testing and visit client site regularly, with potential for international travel in future. The company has been recruiting at a graduate level for many years and understands the level of training required. As such, several training days take place every month.

If you are an outgoing and enthusiastic problem solver, then this is the perfect role for you. You have the opportunity to progress through the company into management roles and to allow your career path to flow naturally, to utilise your skills and interests.

Responsibilities include:

- Providing first line support to clients
- Training clients to use software products
- Assisting the sales team on client site (acting as the technical hand)
- Functional software testing (not coding)

Requirements:

- 2.2 level degree or above in Geography, Engineering, Maths, Environmental Science or related
- Confident communicator
- Analytical mind-set


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