Graduate Resource Planning Analyst
2016-11-29 20:44:07
2016-12-16 00:00:00
- Luton, Bedfordshire
- £25K+
- 16th Dec ’16
- Closed
This client is a hugely successful, multinational company. They are one of the UK's largest market leading hospitality groups.
They have an exciting opportunity for a numerically minded graduate to join the Guest Experience team within the commercial function as a Resource Planning Analyst. You will be:
- Providing data and insight around the Guest Experience team, including, but not limited to, contact centre metrics forecasting and KPI analysis
- Knowledge sharing with both Commercial, and guest Experience Team managers
- Creating and maintaining individual and departmental performance reports
- Making recommendations for improved performance and processes
- Liaising with staff, implementing solutions to real time scheduling issues
- Providing ongoing analytical support to Operations teams as and when required
They are looking for a switched on and self-motivated graduate, as while you will have plenty of support and on the job training from senior colleagues, there is no structured training programme.
Progression
This company actively encourages their staff to gain experience of different business areas within the group.
Throughout your career you will have the opportunity to gain exposure to areas such as Strategy, Digital, Marketing, Operations etc.
This role is to start in January 2017.
Requirements:
- 2:1 or above in a numerical discipline
- Commercial awareness
- Confident communication
- Problem solving skills
- Analytical ability
- Excel exposure