Graduate Data Operations Analyst
2014-07-18 15:20:45
2014-09-16 00:00:00
- Woking, Surrey
- £neg
- 16th Sep ’14
- Closed
Our client is a leading supplier of global financial trading software. The company has offices in New York, London, Paris, Tokyo and Hong Kong with development centres located in each major region. The company is listed on the London Stock Exchange and is globally renowned for its financial software products. Their applications are sold in all of the world's major financial centres to top-tier investment banks.
When combined with the implementation skills of more than 150 experienced specialists, the company's trading platform has become the natural choice for the majority of the world's top tier investment banks.
As a member of the Data Operations team within the Client Support department, you will be responsible for the support and maintenance of data with the client's systems. The successful applicant will handle all aspects of static and market data, as well as user setup and permissioning. The role holder will be able to consistently apply close attention to detail and understand the importance of providing prompt and accurate replies to customers.
Duties and Responsibilities:
- Investigate and resolve reported issues
- Communicate updates effectively and promptly to the customer
- Log, prioritise and keep things up to date on the tracking system
- Be involved in system data checks
- Build up and maintain knowledge of the client's database systems
There will be a necessity to participate in team shift patterns.
Requirements:
- At least a 2:2 or equivalent in a numerate or technical subject such as Maths or IT
- You need to be logical with a good eye for detail
- Excellent communication skills
- You should have an excellent appreciation of what is entailed in providing excellent customer service
- An understanding of relational databases, SQL or Unix would be an advantage