Job Title: Graduate Customer Service Advisor

  • Salary: c£15k
  • Location: Buckinghamshire
  • Date posted: 09/02/2011
  • Date expires: 16/03/2011
  • Degree Subject: Any Discipline
  • Degree Grade: 2:1
  • UCAS Points: 240
  • Position Type: Full-Time
  • Experience: Not required
  • Job Category: Retail
  • Vacancy Reference: JS24676CSA

Retailing is an ever-changing landscape. It's competitive, it's challenging and two days are never the same. My client has grown from a small family business into a national retail chain and they are still expanding.

Are you looking for a role within customer service? Do you have an interest in retail? If so then this customer service advisor role with a leading retailer could be the role for you.

Your responsibilities:

- Dealing with customer queries
- tracking customer orders
- Support for retail stores with queries
- Dealing with customer complaints

Requirements:

- Strong verbal and written communication skills
- Good telephone manner
- Experience of dealing with customers
- Good attention to detail
- Flexible to work overtime in peak periods
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