Graduate Client Services Consultant
2016-05-27 16:08:40
2016-07-24 00:00:00
- Birmingham, Warwickshire
- £20k
- 24th Jul ’16
- Closed
Our client offers a range of marketing solutions and information systems to a number of businesses from all industry sectors.
Are you a Geography or GIS undergraduate or post-graduate looking for a client facing role that offers early responsibility and the opportunity to manage your own projects?
If so, this may be the perfect role for you. You will be managing a portfolio of clients, training them to use the company's geographical information software, providing telephone and screen sharing support, installing and maintaining software and ensuring relationships with clients are strong and long-standing. You will manage the entire lifespan of projects.
A structured six week induction plan will prepare you with a firm foundation from which to progress your career.
Responsibilities:
- Account management
- Project management
- Training clients to implement and use the company's geographical information software
- Telephone support
- Screen sharing support
- Visiting clients from time to time
- Supporting the sales team by providing demonstrations and proof of concept analysis to prospective clients
Requirements:
- 2.1 level degree in Geography with exposure to Geographical Information Systems
- Excellent communication skills with the ability to communicate technical information to non-technical individuals
- An analytical, problem solving mind-set
- Excel and PowerPoint skills
- UK driving license
Desired skills:
- Master's degree in Geographical Information Systems
- Experience working in a consultancy environment
- Handling and processing of digital road data
- Training or coaching experience