Graduate Client Services Consultant
2016-04-26 10:54:55
2016-06-13 00:00:00
- Birmingham, Warwickshire
- £20k
- 13th Jun ’16
- Closed
Our client offers a range of marketing solutions and information systems to a number of businesses from all industry sectors.
Are you a Geography or GIS undergraduate or post-graduate looking for a client facing role that offers early responsibility and the opportunity to manage your own projects?
If so, this may be the perfect role for you.
You will be managing a portfolio of clients, training them to use the company's geographical information software, providing support and ensuring relationships with clients are strong and long-standing. You will manage the entire lifespan of projects.
A structured six week induction plan will prepare you with a firm foundation from which to progress your career.
Responsibilities:
- Account management
- Project management
- Training clients to implement and use the company's geographical information software
- Telephone support
- Screen sharing support
- Visiting clients from time to time
- Supporting the sales team by providing demonstrations and proof of concept analysis to prospective clients
Requirements:
- 2.1 in Geography with exposure to Geographical Information Systems
- Excellent communication skills with the ability to communicate technical information to non-technical individuals
- An analytical, problem solving mind-set
- Excel and PowerPoint skills
- UK driving license
Desired skills:
- Master's degree in Geographical Information Systems is a bonus
- Experience working in a consultancy environment
- Handling and processing of digital road data
- Training or coaching experience