Job Title: Graduate Client Manager

  • Salary: £20-23k
  • Location: London South West
  • Date posted: 15/04/2011
  • Date expires: 26/04/2011
  • Degree Subject: Any
  • Degree Grade Equivalent: 2:1
  • UCAS Points: Any
  • Position Type: Full-Time
  • Job Category: Analytical, Management, Publishing, Sales
  • Vacancy Reference: LB21545cli

A market leading player in online and offline automotive media.

In this role you will be responsible for client satisfaction and retention across all allocated accounts by delivering operational efficiency and client servicing.

In the role you will be responsible for the following tasks:

- You will be the primary port of call for inbound operational client queries
- Dealing with and resolving client issues
- Ensure the delivery of regular activities including reports, analysis, and communicating results back to clients
- Maintaining client status reports
- To be the point of contact for client financial and invoicing queries
- To attend client meetings

Essential skills are as follows:

- Minimum 2.1 in any degree
- Excellent communication skills
- Good relationship builder and confident dealing with clients
- Good listening and rapport building skills
- Customer focussed
- Good attention to detail
- Strong data analysis skills
- Ability to prepare and present client presentations.
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