Eventsforce Account Manager
2015-10-29 12:39:49
2015-12-01 00:00:00
- London, London Central
- £22.5k +OTE & Bonus
- 1st Dec ’15
- Closed
We are looking for confident, motivated individuals to join our commercial team, supporting our European sales ream and our growing portfolio of 150+ international clients.
Eventsforce is more than just a market leading supplier of event management software and we pride ourselves on building strong, long-lasting relationships with our clients. After full training on our product and sales account management process, you will be ready to join our Account Management team.
The Account Management team is responsible for delivering all client revenue to the business, primarily through the provision of annual software licenses and additional services. After the relevant training, you will support the Account Manager with the client sales process, whilst identifying opportunities for growth, ensuring each client account reaches its potential.
You should have an active interest in both the events industry and technology and enjoy communicating and building relationships. You will become an expert in our market leading software platform, gain experience of the industry, and develop commercially valuable skills whilst working closely with clients in all sectors.
Within a few months you will be fully up and running, managing your own client portfolio within our team.
Responsibilities
- Manage and build client relationships, maximising account growth opportunities
- Manage the commercial process through Salesforce CRM
- Participate in internal sales meetings
- Liaise with internal departments, following up on operational, support and development projects, ensuring the highest levels of client satisfaction is delivered throughout
- Participate in regular client account meetings, both face to face and online
About You
- An excellent communicator with an ability to engage with people
- Enjoy communicating with new people, networking and relationship building
- Forward-thinking, and motivated with a positive attitude
- Aptitude for learning new technologies
- Excellent written and verbal skills, with a keen attention to detail
- Self-motivated and capable of working independently, as well as part of the team
Essential Experience
- A 2:1 degree (achieved, or looking to achieve), in Event Management or related field
Preferable Experience
- Practical event work experience
- Previous sales, or other commercial work experience
- Knowledge of Software as a Service (SaaS) products
- Knowledge of Custom Relationship Management (CRM) solutions
- Knowledge of web-based office suite (Google Docs)
Sound like you? We would love to hear from you!